Diego Pacheco Tech blog

Let me remove the obvious issues before I make my point. Ignoring problems is bad; ignoring problems at scale is even worse. If we have a network effect of ignoring things at scale, that's the worst thing we can do. Ignoring problems leads to Ignoring culture . Being aggressive with problems is not being reckless; it's not about moving so fast that we break things by doing it so. When applying for software, we ask some apparent questions but sometimes forget to apply for people. In software, we don't want to discover all the bugs in production; we want to shift left and find as many problems as possible before going to production. We must apply the shift left to people and address the issues immediately. The sooner we find problems, the sooner we fix them, and the sooner things improve. 

I love feedback. I believe in feedback a lot. However, not all feedback is good, not all feedback is applicable, and not all feedback is fair. Feedback is critical for course correction and growth. However feedback can be manifested in a variety of shapes, forms and intentions. I believe in creating several mechanisms for feedback because, eventually, what needs to be found will be found. Feedback is a signal; sometimes, it tells more about who is giving the feedback than the person receiving it. Other times, feedback is just wrong. Whether feedback is written or bad, it's an important signal. I believe in being more effective and in the speed of change and improvements. However, can you go fast if you dont understand what you are doing? That's my issue with feedback. Oftentimes, feedback is poorly constructed and missing essential details. So, dealing with feedback is not so different than handling high-priority, difficult production bugs. Requires deep tought, introspection, ...

Feedback can help people to get better if you use as such. Feedback is often a vision based on your own experiences, so if you dont have great vision often could become just a opinion, what the problem with opinions well they may very depending on your humor. You get better feedback if you feedback process is based on Lean/Kaizen in other words it means you have a culture of continuous improvement with no blame, no pointing finger and learning. If You dont have the right culture around feedback could just be a form of trade of politician manipulation.  You do provide better feedback to people if you try to wear they sues and think about they on they experiences. You will have success most likely if you help the person to figure out whats going on with her/him. Feedback is about self-awareness, people from outside maybe have a better vision of our problems but that does not mean they know what is the solution.