Kanban Metrics: Learning to See and Improve
Kanban is a tool, it`s a culture and mindsets change tool, it`s a approach to change management. In order to make that happens we need to learn to see waste and see bottlenecks. There are several things you can do to archive that like retrospectives and peer-reviews but you also should be considering do as much metrics as you can. It could sound awkward talk about metrics on a Lean/Agile context because could easily sounding like non-sense but its not. So what kind of metric should i have, well that will depend of your system, when i say system i do not mean software but your people work system. Metrics does not need be atomic and microsecond precise you should see metrics as a thermometer rather than a raw number,